In an effort to continue open communication with insurers, NARDMO has begun distributing a semi-annual newsletter and updates  representatives of the insurance industry. We have also begun a telephone support program for insurers’ policy development and claims staff. Staff members in our Insurance Relations Department make periodic contact with insurance representatives to discuss concerns regarding manual osteopathy claims and to share any new NARDMO resources. NARDMO’s goal is to simplify and expedite the manual osteopathy claims process for the insurance industry.

NARDMO only registers manual osteopaths who have graduated from an accredited osteopathic educational program of over 2000  or 4000 hours, and who have successfully passed exams administered by either the NARDMO or another recognized board such DCOEMB. NARDMO registered osteopaths must also adhere to the code of ethics and the clinical guidelines established by NARDMO with heavy emphasis on fraud prevention. NARDMO has also a disciplinary process and complaints can be registered against NARDMO members by the insurers..

A list of all NARDMO members is mailed semi-annually to the insurance industry, managed care organizations, third party payers, & Workers’ Safety & Insurance Boards (WSIB). All MVA insurance adjusters, EHP claims managers and WSIB case workers are more than welcome to check with NARDMO in regards to the validity of the registration number submitted for manual osteopathy billing by any manual osteopath submitting a claim.

National Association for Research and Development of Manual Oteopathy is committed to work with all insurers (including workers’ compensation, auto insurers and extended health plan providers among others) to help them compensate for manual osteopathy services that are standard and medically necessary. As such insurers can rest assured that any member of NARDMO follows the code of ethics and standard business practices established by NARDMO.

Insurers should note that rendering a diagnosis and performing spinal and joints manipulative therapy are controlled acts in many jurisdictions and only regulated health professional such as physicians, surgeons and doctors of chiropractic may render a diagnosis or perform manipulations. NARDMO registered manual osteopaths follow the health rules and regulations established by the authorities in the jurisdictions they practice. Insurers can rest assured NARDMO members refrains from rendering a diagnosis and will not perform spinal manipulation. Instead they limit their practice only to treatment and management of conditions associated with disorders of muscles, bones, nerves and joints. NARDMO members only use scientific, researched proven manual osteopathy techniques such as soft tissue therapy and joint mobilization.